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| YUNTA HOTEL |
TUESDAY 2.6.2015: Look out Broken Hill here we come - we have determined that it will take us two days to make it to our destination. Today was an interesting day in the value of good customer service. Our first stop was at Yunta (population 104), where there is a free camp option, plus a hotel. Had a counter lunch at the hotel and nothing was too much trouble. We later learnt that a week earlier the same hotel had hosted the Variety Bash entrants and no doubt the business would have done well.
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| MANNAHILL HOTEL |
The decision was made to travel a little further before settling in for the evening so we went on to Mannahill - again a free rest area next to the pub. Plenty of room, toilets and trees - all good till we ventured into the pub for the customary wine in payment for our night's accommodation. There were no windows in the pub and all the walls and counter were covered with memorabilia. We finally determined where the female publican was and from then on it was all downhill.
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| MANNAHILL RAILWAY STATION |
There were too many "issues and comments" that took place during the course of us drinking the bottle of wine to note down. After spending five minutes with the publican two potential customers did not even stay to test the waters. SO, in a sentence - the lack of customer service skills had to be seen to be believed, even we were left 'gob smacked' and that normally takes some doing!
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