WED 11.12.2013: Kynan McAllister
(Albany Council), pulled up at 8.00am and soon realised it was really a two
person undertaking. Did offer to assist, but after looking us up and down he
decided he would deal better with the situation unaided. To Kynan’s credit he
was able to remove the offending branches in a professional manner that did not
incur any further damage. Dog beds, mats, nearly all the contents of the
motorhome were placed on the roof to protect it from any falling timbers. Matt
returned and pumped up the tyres – we were free to exit. Cannot express our
gratitude enough to both Matt and Kynan for not only the assistance provided,
but the manner in which it was given – very much appreciated and in the true
spirit of Christmas.
MATT HANCOCK |
Drove to Albany to secure phone and internet reception and
spent the morning contacting the insurance company and repairers. An enormous
bouquet to CIL Insurance for the no fuss way in which the claim was handled and
to Albany Caravan & RV Centre, who not only repaired the damage,
but did so the same day.
The repair is a temporary measure that enables us to
continue travelling. If you E-V-E-R need repairs to your caravan and you are in
the Albany area contact Alan Griffiths. ‘Poodle Palace’ will need repairs once
we return home so we rang Damo at Watson’s Caravans Coffs Harbour.
“H-E-L-L-O, it’s the Peel/Turner
Motorhome......" We believe Damo may well be on stress leave!
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